Terms and Conditions
Last Updated: August 31, 2026
Welcome to H2 Health Life. These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of the website h2healthlife.com (Link) and any products, services, content, information, and other materials made available through the website.
The website is operated by:
Guangdong Cawolo Hydrogen Technology Co., Ltd.
No. 01, 5th Floor, Building 3, Zone F, Guangdong New Light Source Industrial Base, Langsha, Luocun, Shishan Town, Foshan, Guangdong, China
For questions regarding these Terms and Conditions, please contact us at:
Email: benson@cawolo.com (Link)
By accessing, browsing, or using our website, or by purchasing products through our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or purchase products through it.
1. About Our Website
H2 Health Life is an international business website operated by Guangdong Cawolo Hydrogen Technology Co., Ltd. The website provides information about our products and services and may allow customers to inquire about or purchase products offered by our company.
Our website is intended for customers and business users worldwide. We may provide product information, descriptions, specifications, images, technical information, purchasing information, and other commercial content through the website.
We reserve the right to modify, update, suspend, or discontinue any part of the website at any time without prior notice.
2. Acceptance of These Terms
By accessing or using h2healthlife.com (Link), you agree to comply with these Terms and Conditions and all applicable laws and regulations.
If you are accessing the website or purchasing products on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.
If you do not have such authority, or if you do not agree to these Terms, you must not use the website on behalf of that entity.
3. Eligibility
You must have the legal capacity to enter into a binding agreement under the laws applicable to you in order to purchase products or enter into transactions through our website.
If you are under the legal age required to enter into contracts in your country or region, you should use the website only with the involvement and consent of a parent, legal guardian, or other person legally authorized to act on your behalf.
We reserve the right to refuse or cancel transactions where we reasonably believe that applicable legal requirements have not been satisfied.
4. Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, photographs, measurements, prices, availability, and other information displayed on the website are accurate and up to date.
However, product images displayed on the website may differ slightly from the actual products due to differences in lighting, photography, display devices, screen settings, manufacturing batches, packaging, or other factors.
Product specifications, materials, dimensions, colors, features, configurations, packaging, and availability may be changed or updated from time to time due to product improvements, manufacturing requirements, supply conditions, or other business reasons.
We do not guarantee that every product description, photograph, specification, or other information displayed on the website will always be complete, current, or error-free.
If a material error is discovered in relation to a product, price, specification, or availability, we reserve the right to correct the error and, where appropriate, contact the affected customer before completing the transaction.
5. Product Availability
All products displayed on the website are subject to availability.
Displaying a product on our website does not necessarily mean that the product is currently in stock or immediately available for shipment.
Certain products may be available only for inquiry, quotation, wholesale purchase, distributor cooperation, business orders, or other commercial arrangements.
We reserve the right to limit the quantity of products that may be purchased by a customer, refuse an order, or discontinue a product at any time.
If we are unable to fulfill an accepted order because a product becomes unavailable, we will make reasonable efforts to notify the customer and provide an appropriate solution in accordance with the applicable transaction terms.
6. Orders and Purchases
When you submit an order or purchase request through our website, you are making an offer to purchase the selected products under the applicable transaction terms.
An order is not necessarily considered accepted merely because you have submitted an order, received an automated acknowledgment, or received an order confirmation generated by the website.
We reserve the right to accept, reject, limit, or cancel an order for reasonable business or legal reasons, including but not limited to:
- Product availability;
- Incorrect product or pricing information;
- Payment issues;
- Suspected fraudulent or unauthorized transactions;
- Shipping restrictions;
- Import or export restrictions;
- Regulatory requirements;
- Incorrect customer information;
- Errors in the ordering system; or
- Other circumstances beyond our reasonable control.
If an order is cancelled after payment has been received, any applicable refund will be handled according to the applicable payment, refund, and transaction policies.
7. Prices and Payments
Product prices displayed on the website may be provided in the currency indicated on the website or during the purchasing process.
Prices may change at any time without prior notice.
Unless expressly stated otherwise, prices may not include shipping costs, customs duties, import taxes, VAT, local taxes, customs clearance fees, brokerage fees, or other charges imposed by the destination country or local authorities.
Customers are responsible for reviewing the total cost of their purchase before completing the transaction.
Where applicable, payment must be completed through the payment methods made available on the website or otherwise agreed between the customer and our company.
You represent that you have the legal right to use the payment method provided for your purchase.
8. International Orders, Customs and Taxes
Because our business may serve customers worldwide, products may be shipped internationally.
International customers acknowledge that orders may be subject to customs duties, import taxes, VAT, customs clearance charges, brokerage fees, regulatory requirements, or other charges imposed by the destination country.
Unless otherwise expressly agreed in writing, such charges are generally the responsibility of the customer.
Customers are also responsible for ensuring that the purchased products may legally be imported, received, possessed, and used in their destination country or region.
Different countries may have different requirements relating to electrical products, medical or wellness products, consumer products, electronic equipment, batteries, wireless functions, or other product categories.
We do not guarantee that a particular product will satisfy all regulatory or certification requirements in every country.
Customers should consult the relevant local authorities or qualified professionals where necessary before placing an international order.
9. Shipping and Delivery
Shipping and delivery times provided on the website, during the ordering process, or through customer service are estimates unless expressly stated otherwise.
Delivery times may be affected by manufacturing schedules, inventory availability, shipping carriers, customs procedures, weather, transportation delays, government restrictions, holidays, and other circumstances beyond our reasonable control.
We are not responsible for delays caused by customs authorities, shipping companies, incorrect delivery information provided by customers, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information, including the recipient’s name, address, telephone number, and other information reasonably required for delivery.
If incorrect or incomplete information results in additional shipping costs, delays, returned shipments, or failed delivery, the customer may be responsible for the resulting costs.
10. Returns, Refunds and Cancellations
Returns, refunds, replacements, cancellations, and warranty matters are subject to the applicable policies presented on our website or agreed between the customer and our company.
Before returning a product, customers should contact us at benson@cawolo.com (Link) and provide the relevant order information and details of the issue.
Customers should not return products without first receiving return instructions from us where such instructions are required.
Depending on the nature of the product, return conditions may include requirements relating to product condition, original packaging, accessories, proof of purchase, return authorization, shipping arrangements, and applicable deadlines.
Nothing in these Terms is intended to exclude or limit any mandatory consumer rights that cannot legally be excluded or limited under applicable law.
11. Warranty
Where a product is covered by a written warranty, the warranty terms applicable to that product will govern the relevant warranty rights and obligations.
Warranty coverage may vary depending on the product, model, purchase channel, destination country, and applicable transaction terms.
Warranty claims may require proof of purchase, product identification, photographs, videos, descriptions of the issue, or other reasonable information necessary for evaluation.
Unless expressly stated otherwise, warranties generally do not cover damage caused by misuse, improper installation, unauthorized modification, accidents, abnormal use, unauthorized repairs, improper maintenance, or failure to follow applicable product instructions.
For warranty questions, please contact us at benson@cawolo.com (Link).
12. Website Use
You agree to use the website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the website for unlawful, fraudulent, abusive, or deceptive purposes;
- Attempt to gain unauthorized access to any part of the website;
- Interfere with the operation, security, or availability of the website;
- Introduce viruses, malware, malicious code, or other harmful technologies;
- Use automated systems to excessively scrape, copy, or collect website information without authorization;
- Misrepresent your identity or affiliation;
- Use the website to violate the rights of others; or
- Engage in any activity that could damage the website, our business, or our customers.
We reserve the right to restrict or terminate access to the website where we reasonably believe that a user has violated these Terms or applicable laws.
13. Intellectual Property
All content made available through the website, including but not limited to text, product descriptions, photographs, graphics, page layouts, logos, trademarks, product information, videos, downloadable materials, and other website materials, may be protected by applicable intellectual property laws.
Unless expressly permitted by us or applicable law, you may not reproduce, copy, modify, distribute, publish, transmit, sell, license, create derivative works from, or commercially exploit website content without our prior written permission.
You may view and use website content for legitimate personal or business purposes related to evaluating or purchasing our products, provided that you do not remove or alter applicable copyright, trademark, or other proprietary notices.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, payment providers, shipping services, social media platforms, or other external services.
These third-party websites and services are not necessarily controlled or operated by us.
We are not responsible for the content, policies, availability, security, products, services, or practices of third-party websites.
Your use of any third-party website or service is subject to that third party’s own terms and policies.
You should review the applicable terms and privacy policies before using third-party services.
15. Privacy
Your privacy is important to us.
Information collected through our website may be processed in accordance with our Privacy Policy.
Our website does not provide user account registration and does not require users to upload text, images, or other user-generated content.
However, information may be collected when you contact us, submit an inquiry, place an order, make a purchase, or otherwise interact with our website or services.
For more information about how personal information may be collected, used, stored, and protected, please review our Privacy Policy available on the website.
16. Health and Product Information
Certain products offered through our website may relate to hydrogen, wellness, personal care, water treatment, or other health and lifestyle applications.
Information provided on the website is intended for general informational and product-related purposes only and should not be interpreted as medical advice, diagnosis, treatment, or a guarantee of medical outcomes.
Product information does not replace advice from a qualified healthcare professional.
Customers should use products only in accordance with the applicable product instructions, warnings, specifications, and safety information.
Where appropriate, customers should consult qualified professionals before using products for particular health-related purposes.
We do not guarantee that the use of any product will prevent, diagnose, treat, or cure any disease or medical condition unless such statement is expressly supported by applicable regulatory authorization and product documentation.
17. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis.
We do not guarantee that:
- The website will always be available or uninterrupted;
- The website will be free from errors or defects;
- Website content will always be complete, accurate, or current;
- Products will always be available;
- The website will be free from viruses or other harmful components; or
- The website will satisfy every user’s particular requirements.
Certain jurisdictions may not allow the exclusion of certain warranties or limitations. In such jurisdictions, the applicable limitations will apply only to the maximum extent permitted by law.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Guangdong Cawolo Hydrogen Technology Co., Ltd. shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website, products, services, or inability to use the website.
This may include, without limitation, loss of profits, loss of business opportunities, loss of data, business interruption, or other indirect losses.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
19. Force Majeure
We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, fires, floods, earthquakes, epidemics, pandemics, wars, terrorism, civil unrest, government actions, sanctions, trade restrictions, transportation disruptions, labor disputes, supply chain disruptions, power failures, telecommunications failures, cyber incidents, or other events beyond our reasonable control.
Where such circumstances occur, we will make reasonable efforts to minimize the impact and resume normal operations as soon as reasonably possible.
20. Changes to These Terms
We may update or modify these Terms and Conditions from time to time.
When changes are made, we may update the “Last Updated” date displayed at the beginning of this page.
Your continued use of the website after updated Terms are posted constitutes your acceptance of the updated Terms to the extent permitted by applicable law.
We recommend that users review this page periodically.
21. Governing Law
These Terms and Conditions shall be interpreted and applied in accordance with applicable laws.
Because our website serves customers internationally, certain mandatory consumer protection laws or other legal requirements in the customer’s country may apply to transactions and cannot be excluded by these Terms.
Nothing in these Terms is intended to deprive consumers of rights that are mandatorily available to them under applicable law.
Where a specific written sales agreement, purchase agreement, warranty agreement, or other contractual document applies to a particular transaction, the terms of that agreement may also govern the relevant transaction.
22. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be modified or interpreted to the minimum extent necessary to make it enforceable, where legally possible.
The remaining provisions of these Terms shall continue in full force and effect.
23. Entire Agreement
These Terms, together with any applicable policies, product-specific terms, written agreements, order confirmations, and other contractual documents applicable to a particular transaction, constitute the agreement between you and Guangdong Cawolo Hydrogen Technology Co., Ltd. concerning your use of the website and applicable purchases.
If there is a conflict between these Terms and a specific written agreement relating to a particular transaction, the specific written agreement may control to the extent of the conflict.
24. Contact Us
If you have questions, concerns, complaints, or requests regarding these Terms and Conditions, our products, or our website, please contact us using the information below.
Guangdong Cawolo Hydrogen Technology Co., Ltd.
Address:
No. 01, 5th Floor, Building 3, Zone F, Guangdong New Light Source Industrial Base, Langsha, Luocun, Shishan Town, Foshan, Guangdong, China
Email:
benson@cawolo.com (Link)
Website:
h2healthlife.com (Link)
We will make reasonable efforts to respond to inquiries within a reasonable period of time.
25. Acknowledgment
By using h2healthlife.com (Link), you acknowledge that you have read and understood these Terms and Conditions and agree to comply with them.
If you do not agree with these Terms, please discontinue your use of the website.
Last Updated: August 31, 2026